Hello, I'm Isaac

I'm excited about bringing my passion for Salesforce Administration to your team. With my diverse experiences, I’m committed to delivering innovative solutions and actionable insights that drive success and make a meaningful impact on your organization.

Featured Projects

In my role as a Salesforce Administrator, I have had the privilege of applying my expertise to streamline and optimize business processes. I excel in configuring and customizing Salesforce to meet the unique needs of organizations, ensuring that it becomes a powerful tool for driving growth and efficiency. My skill set includes creating custom objects, designing workflows, implementing automation, and developing reports and dashboards to provide actionable insights. I am adept at user management, security settings, and data integrity, ensuring that Salesforce remains a robust and secure platform for your business operations. With a strong commitment to continuous learning and staying up-to-date with Salesforce best practices, I am poised to leverage my skills to help your organization thrive in the digital age. My portfolio showcases those skills in action, highlighting successful projects and tangible results.

Salesforce Demo

This project focused on streamlining lead intake, scheduling, and follow-up communication processes by integrating third-party tools like Calendly and Jotform with Salesforce. Using Salesforce Flow Builder and email templates, I automated data entry and communication workflows for a training institution. Dashboards and reports were also customized to track marketing engagement and operational metrics. This was a professional project completed during my role as Salesforce Administrator at SnapIT Solutions.

Recruiting App

This project involved building a fully customized recruiting application for a fictional company, AW Computing, using Salesforce. The objective was to streamline the hiring process by enhancing data visibility, improving recruiter workflows, enforcing data consistency, and automating repetitive tasks. Key Salesforce tools and features utilized included Custom Objects, Lightning App Builder, Dynamic Forms, Flow Builder, Validation Rules, Record Types, Roll-Up Summary Fields, and Approval Processes.

End-to-End Custom Recruiting App with Automation and Data Validation in Salesforce

Designed a dynamic Sales Performance dashboard using Salesforce CRM Analytics (Tableau CRM) for a fictional electronics company. The dashboard tracks rep performance against a $22.5M quota and visualizes key sales metrics using number widgets, charts, and tables. I incorporated advanced features such as global filters, conditional formatting, and mobile optimization to ensure usability across devices.

Data-Driven Sales Insights with CRM Analytics

Worldwide Fundraising Dashboard

Project Overview:Designed a dynamic Sales Performance dashboard using Salesforce CRM Analytics (Tableau CRM) for a fictional electronics company. The dashboard tracks rep performance against a $22.5M quota and visualizes key sales metrics using number widgets, charts, and tables. I incorporated advanced features such as global filters, conditional formatting, and mobile optimization to ensure usability across devices.
This was a personal portfolio project built in an Analytics Developer Edition org based on Trailhead exercises.---What I Learned:- Created dashboards using CRM Analytics Studio with number widgets, charts, tables, and filters.
- Implemented interactivity through faceting, selection/result bindings, and global filters.
- Applied conditional formatting and animated page transitions for enhanced user experience.
- Customized mobile layouts with responsive design and optimized widget spacing.
- Edited dashboard JSON to implement advanced features like dynamic reference lines.---How These Skills Help Future Employers:
This project equipped me with real-world experience in building dashboards that deliver actionable insights. I can:

  • Provide sales teams and leaders with real-time performance visibility.

  • Enhance reporting tools with advanced filtering, interactivity, and mobile support.

  • Translate business needs into impactful visual dashboards that drive results.

  • Support cross-functional teams with CRM data visualization tailored to business goals.

Data-Driven Sales Insights with CRM Analytics

Worldwide Fundraising Dashboard

Project Overview:Designed a dynamic Sales Performance dashboard using Salesforce CRM Analytics (Tableau CRM) for a fictional electronics company. The dashboard tracks rep performance against a $22.5M quota and visualizes key sales metrics using number widgets, charts, and tables. I incorporated advanced features such as global filters, conditional formatting, and mobile optimization to ensure usability across devices.
This was a personal portfolio project built in an Analytics Developer Edition org based on Trailhead exercises.---What I Learned:- Created dashboards using CRM Analytics Studio with number widgets, charts, tables, and filters.
- Implemented interactivity through faceting, selection/result bindings, and global filters.
- Applied conditional formatting and animated page transitions for enhanced user experience.
- Customized mobile layouts with responsive design and optimized widget spacing.
- Edited dashboard JSON to implement advanced features like dynamic reference lines.---How These Skills Help Future Employers:
This project equipped me with real-world experience in building dashboards that deliver actionable insights. I can:

  • Provide sales teams and leaders with real-time performance visibility.

  • Enhance reporting tools with advanced filtering, interactivity, and mobile support.

  • Translate business needs into impactful visual dashboards that drive results.

  • Support cross-functional teams with CRM data visualization tailored to business goals.

Data-Driven Sales Insights with CRM Analytics

Worldwide Fundraising Dashboard

Project Overview:Designed a dynamic Sales Performance dashboard using Salesforce CRM Analytics (Tableau CRM) for a fictional electronics company. The dashboard tracks rep performance against a $22.5M quota and visualizes key sales metrics using number widgets, charts, and tables. I incorporated advanced features such as global filters, conditional formatting, and mobile optimization to ensure usability across devices.
This was a personal portfolio project built in an Analytics Developer Edition org based on Trailhead exercises.---What I Learned:- Created dashboards using CRM Analytics Studio with number widgets, charts, tables, and filters.
- Implemented interactivity through faceting, selection/result bindings, and global filters.
- Applied conditional formatting and animated page transitions for enhanced user experience.
- Customized mobile layouts with responsive design and optimized widget spacing.
- Edited dashboard JSON to implement advanced features like dynamic reference lines.---How These Skills Help Future Employers:
This project equipped me with real-world experience in building dashboards that deliver actionable insights. I can:

  • Provide sales teams and leaders with real-time performance visibility.

  • Enhance reporting tools with advanced filtering, interactivity, and mobile support.

  • Translate business needs into impactful visual dashboards that drive results.

  • Support cross-functional teams with CRM data visualization tailored to business goals.

ABOUT ME

I am a technology enthusiast with a diverse range of experiences. After earning certificates in web development and web technologies from JCCC, I embarked on a career journey that led me to new opportunities during the challenging COVID-19 pandemic of 2020.Having previously worked in a warehouse position, I made a pivot towards the dynamic worlds of web technologies and Salesforce administration. I honed my skills through coursework with SnapIT Solutions, where I found my niche in Salesforce.My journey took an exciting turn when I embraced an internship as a Junior Salesforce Admin, which later resulted in a permanent position at SnapIT Solutions in mid-2022. With experience in WordPress, social media marketing, and a newfound expertise in Salesforce administration, I am committed to bringing innovative solutions and valuable insights to every project I undertake.

Certifications & Badges

Contact ME

I am actively seeking opportunities in Salesforce Administration and am excited to explore new career prospects. If you'd like to connect with me or discuss potential collaborations, please feel free to reach out through any of my social media outlets listed below or via email. I welcome the opportunity to connect and explore how my skills and expertise can benefit your organization.