Isaac Madearis

Salesforce Administrator

I'm excited about bringing my passion for Salesforce Administration to your team. With my diverse experiences, I’m committed to delivering innovative solutions and actionable insights that drive success and make a meaningful impact on your organization.

Salesforce Demo

Project Overview:
This project focused on streamlining lead intake, scheduling, and follow-up communication processes by integrating third-party tools like Calendly and Jotform with Salesforce. Using Flow Builder and email templates, I automated data entry and communication workflows for a training institution. Dashboards and reports were also customized to track marketing engagement and operational metrics.
This was a professional project completed during my role as Salesforce Administrator at SnapIT Solutions.
Salesforce Tools & Features Used:

  • Flow Builder (Record-Triggered Flows)

  • Custom Objects

  • Reports and Dashboards

  • Email Templates

  • Integration with Calendly, Jotform, and Campaign Monitor

What I Learned:

  • Built and troubleshot Salesforce Flows for real-time automation

  • Integrated external platforms (Calendly, Jotform) via API and AppExchange

  • Improved data management, validation rules, and user permission handling

  • Created visually impactful dashboards and reports for marketing/recruiting insights

How These Skills Help Future Employers
This project shows my ability to automate lead generation and communication processes, reducing manual work and increasing team efficiency. My integrations improve workflows, and my reporting enables better decision-making—skills that align directly with Salesforce Admin responsibilities like process automation, user support, and data-driven optimization.

End-to-End Custom Recruiting App

Built a custom Recruiting App in Salesforce for AW Computing to streamline hiring workflows, enhance data visibility, and reduce manual tasks. Used tools like Custom Objects, Flow Builder, Dynamic Forms, Validation Rules, and Approval Processes to create a scalable, user-friendly solution.Key Features:

  • Custom data model (Positions, Candidates, Reviews, etc.)

  • Record-triggered flows for automation (e.g., Interviewer creation)

  • Role-based Lightning pages and screen flows

  • Validation rules, permission sets, and cross-object formulas

  • UI enhancements: Quick Actions, Chatter, Dashboards

What I Learned

  • Designed many-to-many relationships with junction objects

  • Built flows to automate hiring tasks and approvals

  • Applied Dynamic Forms for tailored page layouts

  • Created roll-up summaries and formulas for real-time insights

  • Managed access with FLS, sharing settings, and profiles

  • Enhanced UX with screen flows, compact layouts, and quick actions

How It Helps Employers

  • Delivers scalable, automated solutions that save time

  • Ensures data integrity and compliance with org policies

  • Improves recruiter efficiency and stakeholder visibility

  • Translates business needs into Salesforce functionality with clarity

Data-Driven Sales Insights

Project Overview:Designed a dynamic Sales Performance dashboard using Salesforce CRM Analytics (Tableau CRM) for a fictional electronics company. The dashboard tracks rep performance against a $22.5M quota and visualizes key sales metrics using number widgets, charts, and tables. I incorporated advanced features such as global filters, conditional formatting, and mobile optimization to ensure usability across devices. This was a personal portfolio project built in an Analytics Developer Edition org based on Trailhead exercises.

What I Learned:

  • Created dashboards using CRM Analytics Studio with number widgets, charts, tables, and filters.

  • Implemented interactivity through faceting, selection/result bindings, and global filters.

  • Applied conditional formatting and animated page transitions for enhanced user experience.

  • Customized mobile layouts with responsive design and optimized widget spacing.

  • Edited dashboard JSON to implement advanced features like dynamic reference lines.

How These Skills Help Future Employers:
This project equipped me with real-world experience in building dashboards that deliver actionable insights. I can:

  • Provide sales teams and leaders with real-time performance visibility.

  • Enhance reporting tools with advanced filtering, interactivity, and mobile support.

  • Translate business needs into impactful visual dashboards that drive results.

  • Support cross-functional teams with CRM data visualization tailored to business goals.

Professional Certifications

Salesforce Certified Associate

Salesforce Certified Associate | Issued 2023

Skills

  • Proficient in navigating Salesforce Lightning Experience and utilizing core platform features

  • Solid understanding of data modeling concepts including standard/custom objects and relationships

  • Knowledgeable in configuring user access via profiles, roles, and permission sets

  • Skilled in creating and customizing reports and dashboards to support business insights

  • Familiar with Salesforce automation tools such as Flow and Workflow Rules for process optimization

Salesforce Certified Administrator

Salesforce Certified Administrator | Issued 2024

Skills

  • Expert in configuring and managing Salesforce orgs, including user setup, security, and data access

  • Skilled in designing and maintaining complex automation using Flows, Process Builder, and Workflow Rules

  • Proficient in creating custom reports, dashboards, and list views to drive data-driven decision making

  • Strong understanding of Salesforce data model, schema builder, validation rules, and data management tools

  • Experienced in managing AppExchange apps, page layouts, record types, and Lightning App Builder for optimized user experience

Google IT Support

Google IT Support | Issued 2025

SKILLS

  • Troubleshooting and Problem Solving - Employers need IT professionals who can quickly diagnose and resolve technical issues—this is the core of IT support.

  • Customer Service and Communication - Strong communication skills are essential for providing user support, explaining tech issues in simple terms, and maintaining professionalism.

  • Operating Systems (Windows/Linux/macOS) - Knowledge of how to install, configure, and troubleshoot multiple OS environments is a baseline requirement in most tech support jobs.

  • Networking Fundamentals- Understanding IP addressing, DNS, DHCP, and how networks function is key to diagnosing connectivity issues.

  • System Administration Basics - Managing user accounts, permissions, updates, and system monitoring tools shows readiness for more advanced IT roles.

About

I am a technology enthusiast with a diverse range of experiences. After earning certificates in web development and web technologies from JCCC, I embarked on a career journey that led me to new opportunities during the challenging COVID-19 pandemic of 2020.
Having previously worked in a warehouse position, I made a pivot towards the dynamic worlds of web technologies and Salesforce administration. I honed my skills through coursework with SnapIT Solutions, where I found my niche in Salesforce.
My journey took an exciting turn when I embraced an internship as a Junior Salesforce Admin, which later resulted in a permanent position at SnapIT Solutions in mid-2022. With experience in WordPress, social media marketing, and a newfound expertise in Salesforce administration, I am committed to bringing innovative solutions and valuable insights to every project I undertake.

Contact

I am actively seeking opportunities in Salesforce Administration and am excited to explore new career prospects. If you'd like to connect with me or discuss potential collaborations, please feel free to reach out through any of my social media outlets listed below or via email. I welcome the opportunity to connect and explore how my skills and expertise can benefit your organization.

Thank you

Thanks for reaching out!
I appreciate your interest and will get back to you shortly.
– Isaac Madearis